Contact
Last updated: June 10, 2026
We are here to help. Please feel free to reach out to us with any questions, concerns, or feedback.
BUSINESS NAME
Duo Bijou
For all inquiries, please email us at:
welcome@duobijou.com
We aim to respond within 1 to 2 business days.
BUSINESS ADDRESS
Building 3, Xunmei, Nanshan District, Shenzhen, 518055, Guangdong, China
PHONE
We currently do not offer phone support. Please contact us by email.
CUSTOMER SERVICE HOURS
Monday to Friday, 9:00 AM to 6:00 PM (China Standard Time, UTC+8)
Closed on public holidays.
WHAT TO INCLUDE IN YOUR EMAIL
- For order and shipping questions: include your order number.
- For returns and refunds: write "Return Request" plus your order number in the subject line.
- For privacy or legal matters: write "Privacy Request" in the subject line.
Thank you for contacting Duo Bijou.